Service tiers
Three ways to work with us.
Pick the level of ongoing involvement that fits. You can move between tiers any time.
| What's included | Install only | Install + maintenance | Install + monitoring |
|---|---|---|---|
| Site survey & quote | ✓ | ✓ | ✓ |
| Professional installation | ✓ | ✓ | ✓ |
| Lifetime tech support (phone) | ✓ | ✓ | ✓ |
| Annual on-site check | — | ✓ | ✓ |
| Firmware updates & tuning | — | ✓ | ✓ |
| Priority emergency response | — | ✓ | ✓ |
| 24/7 alarm-grade monitoring | — | — | ✓ |
| Police/fire dispatch coordination | — | — | ✓ |
| Cost structure | One-time | + $25–$60/mo | + $45–$120/mo |